{"id":249,"date":"2020-09-24T10:09:29","date_gmt":"2020-09-24T10:09:29","guid":{"rendered":"https:\/\/www.contracom.nl\/cyanotype\/?page_id=249"},"modified":"2020-09-24T15:09:03","modified_gmt":"2020-09-24T15:09:03","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.contracom.nl\/cyanotype\/contact\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"\n<p><em><strong><span style=\"color:#003366\" class=\"has-inline-color\">Delivery of the artwork<\/span><\/strong><\/em><\/p>\n\n\n\n<p>All orders placed in the webshop will be send out once a week, normally on friday&#8217;s.<br>They will be send out by Postnl, and a track and trace code will be send, as soon as available.<br>Delivery time depends on the land of delivery and can take from next day (the Netherlands) to several days.<br>Contracom can not be held responsible for the delivery time, and has no influence on the delivery times.<\/p>\n\n\n\n<p>All artwork is framed in mostly second hand frames, which means that the frames have a used status.<\/p>\n\n\n\n<p>Delivery costs depend on the size of the artwork, and is shown up front before you place an order.<br><\/p>\n\n\n\n<p><strong><em><span style=\"color:#003366\" class=\"has-inline-color\">Questions?<\/span><\/em><\/strong><\/p>\n\n\n\n<p>If you have any questions, do not hesitate to ask.<br>Have you seen any artwork on instagram that is of interest for you, but is not in the shop yet.<br>Drop me an email, and I will figure out how to help you. I will try to respond with 48 hours.<br><a href=\"mailto:cyanotype.contracom@gmail.com\">cyanotype.contracom@gmail.com<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><span style=\"color:#003366\" class=\"has-inline-color\"><strong><em>Returns<\/em>:<\/strong><\/span><\/p>\n\n\n\n<p>If for any reason you want to return the artwork, you can do so within 14 days after you received the artwork. Return cost and return risk of delivery are the reasponsability of the sender (customer).<br><br><em>Returnaddress:<\/em><br><strong>Contracom<\/strong><br>Caspersstraat 40<br>7095 BT De Heurne<br>The Netherlands<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><em><strong><span style=\"color:#003366\" class=\"has-inline-color\">Verzending:<\/span><\/strong><\/em><\/p>\n\n\n\n<p>Bestellingen worden eens per week, normaal gesproken op vrijdag verstuurd.<br>De verzending vindt plaats via Postnl, en een track en trace code wordt toegestuurd zodra deze beschikbaar is.<br>Levertijden zijn afhankelijk van land en dit kan van next-day delivery (Nederland) tot enkele dagen of weken duren.<br>Contracom is hiervoor niet aansprakelijk, en heeft geen invloed op de levertijden.<\/p>\n\n\n\n<p>Alle artwork is ingelijst in voor het merendeel tweede hands lijsten, dat betekent dat er gebruikssporen zichtbaar zijn aan de lijsten.<\/p>\n\n\n\n<p>Kosten voor verzending zijn afhankelijk van de grootte van het artwork en is in het bestelproces vooraf zichtbaar.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong><em><span style=\"color:#003366\" class=\"has-inline-color\">Vragen?<\/span><\/em><\/strong><\/p>\n\n\n\n<p>Heb je een vraag over een bestelling of anderszins. Bijvoorbeeld om een artwork die je op instagram hebt gezien, maar nog niet in de shop? Stuur mij dan een email, en ik ga kijken hoe ik je helpen kan. Ik probeer je binnen 48 uur te antwoorden. Email kun je sturen naar: <a href=\"mailto:cyanotype.contracom@gmail.com\">cyanotype.contracom@gmail.com<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong><em><span style=\"color:#003366\" class=\"has-inline-color\">Retouren<\/span><\/em>:<\/strong><\/p>\n\n\n\n<p>Als je na ontvangst toch onverhoopt het artwork wilt retourneren, dan kan dit binnen 14 dagen na ontvangst van het artwork.<br>Retourkosten en risico van retourzending zijn voor de koper.<\/p>\n\n\n\n<p class=\"has-text-color\" style=\"color:#333333\"><em>Retouradres:<\/em><br><strong>Contracom<\/strong><br>Caspersstraat 40<br>7095BT De Heurne<br>Nederland<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivery of the artwork All orders placed in the webshop will be send out once a week, normally on friday&#8217;s.They will be send out by Postnl, and a track and trace code will be send, as soon as available.Delivery time depends on the land of delivery and can take from next day (the Netherlands) to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":176,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-249","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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